Why Information Systems Fail

## PREFACE agers in user departments or the information services department. It could be used as a text or as supplemental reading in a course on systems design or information systems; it would be particularly salient in a course on the management of information systems. For the researcher or student who is interested in the methodology and results, data are presented in detail. The more casual reader will probably want to read the introductory material in Chapters 1 and 2 and the implications in the last chapter. This reader may also want to examine the summary tables at the end of Chapters 4 through 6 to see the extent to which each proposition from the model is supported. A number of individuals have contributed to the studies presented here. Preface Contents I. Introduction II. A Descriptive Model III. The Research Studies IV. User Attitudes and Perceptions V. The Use of Information Systems VI. Performance and Information Systems VII. Implications for Successful Systems Appendix. Statistical Analysis References Index