Veterinary Practice Management provides all the practical tips for managing and improving the financial performance of a veterinary practice. Mandatory reading for all owners and veterinary practice managers, it also proves indispensable for commercial veterinary companies and independent outlets alike as well as for all members of the veterinary practice team and representatives who visit veterinary practice managers.Helps the new manager whether from a veterinary background or elsewhereIncludes issues around staff recruitment and training, recommending specific pet insurance to clients, new RCVS standards, RCVS Code of Professional Conduct and Medicines RegulationsContains new information on energy and environmental waste management both essential to modern practicesRelates theory to practice through practical advice and top tipsProvides essential reading for all those taking practice management examinations or continuing professional development courses www.vet4arab.co.cc Bookcover 1 Preface, Page ix.pdf 2 Abbreviations, Page xi.pdf 3 Chapter 1 - Veterinary Practice - How and Why it is Changing, Pages 1-11.pdf 4 Chapter 2 - The Management of Veterinary Practices, Pages 13-18.pdf 15 Chapter 3 - What is a Veterinary Practice Manager, Pages 19-27.pdf 21 Chapter 4 - Moving into Management - What Makes a Good Manager, Pages 29-32.pdf 30 Chapter 5 - Managing Yourself, Pages 33-44.pdf 34 Chapter 6 - Business Planning, Pages 45-52.pdf 46 Chapter 7 - Managing Human Resources - The Importance of Staff, Recruitment and Discipline, Pages 53-69.pdf 54 Chapter 8 - Principles of Employment Law, Pages 71-76.pdf 71 Chapter 9 - Human Resources - Teamwork, Communication and Managing Change, Pages 77-85.pdf 77 Chapter 10 - Human Resources - Training and Appraisals, Pages 87-102.pdf 86 Chapter 11 - Client Care, Pages 103-112.pdf 102 Chapter 12 - Sales and Marketing, Pages 113-125.pdf 112 Chapter 13 - Understanding Financial Accounts, Pages 127-136.pdf 125 Chapter 14 - Management Accounts and Financial Planning, Pages 137-147.pdf 135 Chapter 15 - Stock Management, Pages 149-156.pdf 146 Chapter 16 - Pricing of Fees and Products, Pages 157-168.pdf 154 Chapter 17 - Information Technology, Pages 169-180.pdf 166 Chapter 18 - Office Management, Pages 181-188.pdf 178 Chapter 19 - Premises Management, Pages 189-194.pdf 186 Chapter 20 - Health and Safety, Pages 195-206.pdf 192 Chapter 21 - Pharmacy and Dispensing, Pages 207-213.pdf 204 Chapter 22 - Statutory and Ethical Aspects of Practice, Pages 215-221.pdf 211 Chapter 23 - The Future of Practice Management, Pages 223-226.pdf 218 Appendix - Useful Contacts, Pages 227-228.pdf 222 Index, Pages 229-236.pdf 224 Copyright© 2008 Saunders Ltd. Uploaded By Dr Yasser S. El-Sayed,http://www.vet4arab.co.cc Veterinary Medicine / Biology / Zoology / Life Sciences Veterinary Practice Management provides all the practical tips for managing and improving the financial performance of a veterinary practice. Mandatory reading for all owners and veterinary practice managers, it will also prove indispensable for commercial veterinary companies and independent outlets alike as well as for all members of the veterinary practice team and representatives who visit veterinary practice managers. Provides practical tips for managing and improving the financial performance of a veterinary practice. This title is suitable for owners and veterinary practice managers, commercial veterinary companies and independent outlets alike as well as for members of the veterinary practice team and representatives who visit veterinary practice managers. A practical, user-friendly guide to veterinary practice management, this text presents administrative and financial aspects in an understandable format. It also provides all that is needed to be known to run an efficient veterinary practice