Understanding and Managing Organizational Behavior

This book makes an authoritative and practical introduction to organizational behavior. It contains leading-edge coverage of topics and issues combined with a wealth of learning tools that help readers experience Organizational Behavior and guide them to becoming better managers. Chapter topics discuss individual differences: personality, ability, and job performance; work values, attitudes, moods, and emotions; perception, attribution, and the management of diversity; learning and creativity at work; pay, careers, and changing employment relationships; managing stress and work-life linkages; leadership; power, politics, conflict, and negotiation; communication flows and information technology; organizational culture and ethical behavior; and organizational change and development . For business professionals preparing for a career in management. Front......Page 1 Title......Page 2 Copyright......Page 3 Preface......Page 4 1. Introduction to Organizational Behavior......Page 11 Appendix 1: A Short History of OB......Page 45 2. Individual Differences: Personality & Ability......Page 49 3. Values, Attitudes, & Moods & Emotions......Page 81 4. Perception, Attribution, & the Management of Diversity......Page 117 5. Learning & Creativity......Page 155 6. The Nature of Work Motivation......Page 189 7. Creating a Motivating Work Setting......Page 219 8. Pay, Careers, & Changing Employment Relationships......Page 255 9. Managing Stress & Work-Life Balance......Page 293 10. The Nature of Work Groups & Teams......Page 331 11. Effective Work Groups & Teams......Page 365 12. Leaders & Leadership......Page 399 13. Power, Politics, Conflict, & Negotiation......Page 437 14. Communicating Effectively In Organizations......Page 469 15. Decision Making & Organizational Learning......Page 507 16. Organizational Design & Structure......Page 543 17. Organizational Culture & Ethical Behavior......Page 575 18. Organization Change & Development......Page 611 Appendix: Research Methods in Organizational Behavior......Page 645 References......Page 651 Photo Credits......Page 694