You're beyond the basics, so dive right in and really take control of your communications and workday! This supremely organized reference packs hundreds of timesaving solutions, troubleshooting tips, and workarounds. It's all muscle and no fluff. Discover how the experts manage Outlook 2010 -- and challenge yourself to new levels of mastery. * Customize and configure Outlook 2010 with advanced setup options * Organize and share your calendar, tasks, and notes to optimize efficiency * Learn expert ways to manage your contacts and other critical data * Extend the power of Outlook by using it with Microsoft Word, Access®, and Excel® * Collaborate through Microsoft SharePoint® 2010 libraries and files * Implement virus protection, encryption, spam filters, and other security features * Perform Outlook tasks through a Web browser or with a mobile device * Configure Outlook as a Microsoft Exchange Server 2010 client The book website includes a fully searchable online edition of this book, with unlimited access on the Web. Copyright......Page 3 Table of Contents......Page 6 Acknowledgments......Page 26 Conventions and Features Used in This Book......Page 28 Introduction......Page 30 Working with Outlook......Page 36 A New Look and Feel......Page 38 The Ribbon......Page 39 Navigation Pane......Page 40 Other Changes......Page 41 Conversation Management......Page 42 Calendar Preview......Page 43 Quick Steps......Page 44 People Pane......Page 45 Calendar Features......Page 46 Integrated Email Archive......Page 47 Multiple Exchange Server Accounts......Page 48 SharePoint Workspace......Page 49 What’s Out......Page 50 And More.........Page 51 Overview of Outlook......Page 52 Messaging......Page 53 Calendars and Scheduling......Page 56 Contact Management......Page 59 Task Management......Page 61 Organizing Your Thoughts with Notes......Page 62 How Outlook Stores Data......Page 63 Personal Folders—.pst Files......Page 65 Options for Working Offline......Page 66 SMTP/POP3......Page 67 IMAP......Page 68 LDAP......Page 69 MHTML......Page 70 Attachment and Virus Security......Page 71 Digital Signatures......Page 73 Normal Startup......Page 74 Safe Mode Startup......Page 75 Starting Outlook Automatically......Page 76 Changing the Outlook Shortcut......Page 77 Choosing a Startup View......Page 80 Creating Shortcuts to Start New Outlook Items......Page 82 Configuring Accounts and Services......Page 84 Understanding Profiles......Page 87 Creating Profiles......Page 89 Setting a Default Profile......Page 91 Configuring Online and Offline Data Storage......Page 92 Personal Folders and Offline Folders......Page 93 Adding Other Data Stores......Page 94 Removing Data Stores......Page 96 Configuring Offline Storage......Page 97 Configuring Cached Exchange Mode......Page 98 Changing Your Data Storage Location......Page 99 Setting Send and Delivery Options......Page 100 Working in and Configuring Outlook......Page 102 Using the Ribbon......Page 103 Using Backstage View......Page 104 Understanding the Outlook Folders......Page 105 Outlook Today......Page 107 Inbox......Page 108 Calendar......Page 120 Contacts......Page 128 Tasks......Page 130 Notes......Page 132 Choosing the Startup View......Page 134 Using the Navigation Pane......Page 135 Using the Folder List......Page 138 Using the Reading Pane......Page 139 Using the InfoBar......Page 141 Configuring Outlook Options......Page 142 Using Outlook Effectively......Page 148 Understanding Categories......Page 150 Customizing Your Category List......Page 153 Assigning Categories to Outlook Items......Page 155 Assigning Categories to Existing Outlook Items......Page 157 Assigning Categories Automatically......Page 158 Changing Existing Categories......Page 159 Changing Category Assignments of Multiple Items at One Time......Page 160 Organizing Data with Categories......Page 161 Viewing Selected Categories Only......Page 162 Sharing Categories with a Registry File......Page 164 Sharing Categories with Email......Page 165 Using Categories Effectively......Page 166 Email and Other Messaging......Page 168 Managing Address Books and Distribution Lists......Page 170 Outlook 2010 Address Book......Page 171 Global Address List (GAL)......Page 172 Other Address Lists......Page 173 Setting the Contacts Display Option for the OAB......Page 174 Setting Other Addressing Options......Page 175 Creating Address Book Entries......Page 178 Finding People in the Address Book......Page 179 Using AutoComplete for Addresses......Page 181 Deleting the Entire Contents of the Suggested Contacts Folder......Page 183 Creating Contact Groups......Page 184 Hiding Addresses When Using a Contact Group......Page 188 Using Distribution Lists with Exchange Server......Page 189 Using the Mobile Address Book (MAB)......Page 191 Using Internet Mail Accounts......Page 194 Using Internet POP3 Email Accounts......Page 195 Configuring General Settings for Internet Accounts......Page 199 Configuring Outgoing Server Settings for Internet Accounts......Page 200 Configuring Connection Settings for Internet Accounts......Page 201 Configuring Advanced Settings for Internet Accounts......Page 202 Controlling Where Outlook Stores IMAP Messages......Page 204 Installing and Configuring the Outlook Connector for Hotmail......Page 206 Synchronizing Outlook and Google Apps......Page 208 Sending Messages Using a Specific Account......Page 209 Keeping a Copy of Your Mail on the Server......Page 212 Viewing Full Message Headers......Page 213 Working with Messages......Page 216 Addressing Messages......Page 217 Copying Someone on All Messages......Page 219 Using Templates and Custom Forms for Addressing......Page 220 Specifying Message Priority and Sensitivity......Page 222 Saving a Message to Send Later......Page 223 Setting Sending Options......Page 224 Requesting Delivery and Read Receipts......Page 226 Using Message Tracking and Receipts Options......Page 227 Sending a Message for Review......Page 228 Forwarding Messages......Page 229 Using Other Reply and Forwarding Options......Page 230 Deleting Messages......Page 231 Controlling Synchronization and Send/Receive Times......Page 232 Setting Up Send/Receive Groups......Page 233 Limiting Message Size......Page 236 Scheduling Send/Receive Synchronization......Page 238 Setting Up Notification of New Mail......Page 239 Using Message Alerts......Page 241 Managing Messages and Attachments......Page 242 Saving Messages Automatically......Page 243 Retaining a Copy of Sent Messages......Page 244 Working with Attachments......Page 245 Saving Messages to a File......Page 249 Moving and Copying Messages Between Folders......Page 250 Formatting Text in Messages......Page 252 Formatting Lists......Page 257 Options on the Format Text Tab......Page 259 Working with Styles......Page 260 Inserting a Table in a Message......Page 263 Working with Tables......Page 265 Working with Quick Tables......Page 267 Drop Cap......Page 269 Text Box......Page 270 WordArt......Page 271 Including Illustrations in Messages......Page 272 Inserting a Picture from a File......Page 273 Inserting Shapes......Page 277 Inserting a Chart......Page 279 Inserting SmartArt......Page 281 Using Symbols in a Message......Page 283 Inserting a Symbol......Page 284 Working with Hyperlinks......Page 285 Inserting Hyperlinks......Page 286 Inserting Hyperlinks to Files or Web Pages......Page 287 Inserting a Hyperlink to a Place in the Current Message......Page 288 Inserting a Hyperlink to an Email Address......Page 289 Inserting Bookmarks......Page 290 Inserting Files in the Body of a Message......Page 291 Including an Outlook 2010 Item......Page 292 Attaching a Business Card to a Message......Page 293 Including a Calendar......Page 294 Understanding How Outlook Formats Messages......Page 295 Using Themes to Customize Your Messages......Page 298 Creating a Custom Theme......Page 305 Using Stationery to Customize Your Messages......Page 306 Understanding Message Signatures......Page 308 Defining Signatures......Page 309 Adding Signatures to Messages......Page 310 Backing Up Your Signatures......Page 311 Using the Proofing and Research Tools......Page 312 Configuring Research Options......Page 315 Using Conversation View......Page 318 Cleaning Up Conversations......Page 320 Balancing Cleanup Against Retention......Page 322 Using Search Folders......Page 323 Customizing Search Folders......Page 324 Creating a New Search Folder......Page 325 Finding Messages with Windows Search......Page 326 Flagging Received and Previously Sent Messages......Page 328 Flagging Outgoing Messages......Page 329 Flagging Contact Items......Page 331 Grouping Messages by Customizing the Folder View......Page 333 Managing Email Effectively......Page 334 Understanding Message Rules......Page 336 Creating and Using Rules......Page 337 Creating New Rules from Existing Items......Page 339 Create New Rules Using the Rules Wizard......Page 340 Copying Rules to Other Folders......Page 347 Creating Rules That Use OR Logic......Page 348 Setting Rule Order......Page 350 Stopping Rules from Being Processed......Page 351 Sharing Rules with Others......Page 352 Backing Up and Restoring Rules......Page 353 Using Rules to Move Messages Between Accounts......Page 355 Running Rules Manually and in Specific Folders......Page 356 Using the Default Quick Steps......Page 357 Creating Your Own Quick Steps......Page 359 Copying Quick Steps......Page 361 Using Quick Steps Effectively......Page 362 How Outlook 2010 Junk Email Filtering Works......Page 364 Low......Page 365 Understanding How Outlook 2010 Uses the Filter Lists......Page 366 How Outlook 2010 Phishing Protection Works......Page 368 Enabling and Configuring Junk Email Filtering......Page 369 Controlling Automatic Downloads......Page 370 Configuring Automatic Downloading of External Content......Page 372 Creating Other Junk Email Rules......Page 373 Filtering in Exchange Server......Page 374 Using Third-Party Filters......Page 375 Managing Junk Email Effectively......Page 376 Creating Automatic Responses with the Out Of Office Assistant......Page 380 Understanding Out Of Office Assistant Features......Page 381 Using the Out Of Office Assistant for Exchange Server 2007 and 2010......Page 383 Creating Custom Out Of Office Rules......Page 385 Setting Up the Reply......Page 386 Creating Automatic Responses from Local Templates......Page 388 Creating Automatic Responses from the Server......Page 389 Securing Your System, Messages, and Identity......Page 390 Configuring HTML Message Handling......Page 391 Understanding Digital Certificates and Signatures......Page 395 Obtaining a Digital Certificate......Page 396 Copying a Certificate to Another Computer......Page 398 Signing Messages......Page 403 Adding Your Digital Signature......Page 404 Setting Global Security Options......Page 405 Creating and Using Security Profiles......Page 407 Reading Signed Messages......Page 411 Changing Certificate Trust Relationships......Page 412 Configuring CA Trust......Page 414 Configuring CA Trust for Multiple Computers......Page 416 Viewing and Validating a Digital Signature......Page 419 Getting Ready for Encryption......Page 422 Reading Encrypted Messages......Page 426 Importing Certificates from Outlook Express......Page 427 Protecting Data with Information Rights Management......Page 428 Using Microsoft’s IRM Service......Page 429 Viewing IRM-Protected Messages......Page 431 Working with Multiple Accounts......Page 432 Understanding Remote Mail Options......Page 434 Remote Mail in a Nutshell......Page 435 Marking and Unmarking Message Headers......Page 436 Processing Marked Headers......Page 438 Selective Downloading for IMAP Accounts......Page 439 Retrieving Only Message Headers......Page 440 Retrieving Based on Message Size......Page 442 Keeping Messages on the Server......Page 443 Understanding RSS......Page 444 Adding RSS Feeds to Outlook......Page 445 Using Your RSS Feeds......Page 448 Adding an OPML File to Outlook......Page 450 Managing Your RSS Feeds......Page 452 Setting RSS Properties......Page 454 Creating Rules for RSS Feeds......Page 456 Configuring a Directory Service Account in Outlook......Page 458 Setting the Search Base......Page 462 Using LDAP to Find People......Page 464 Working with Contacts......Page 466 Creating and Managing Your Contacts......Page 468 Working with the Contacts Folder......Page 469 Creating a Contact Entry......Page 471 Creating Contact Entries from the Same Company......Page 473 Creating Other Contacts Folders......Page 474 Working with Contacts......Page 475 Associating a Contact with Other Items and Documents......Page 476 Assigning Categories to Contacts......Page 478 Resolving Duplicate Contacts......Page 479 Phoning a Contact......Page 480 Connecting to a Contact’s Website......Page 482 Assigning a Task to a Contact......Page 483 Flagging a Contact for Follow-Up......Page 484 Finding Contacts......Page 486 Viewing Contacts......Page 487 Customizing Contacts View......Page 488 Printing Contacts......Page 494 Custom Contact Printing with Word......Page 495 Creating a Personal Contact Group......Page 496 Sharing Contacts......Page 499 Sharing Your Contacts Folders......Page 500 Sharing Contacts with vCards......Page 501 Setting Contact Options......Page 504 Using Contacts Effectively......Page 505 Managing Your Time and Tasks......Page 508 Calendar Basics......Page 510 Understanding Calendar Items......Page 511 Using the Time Bar......Page 512 Using the Date Navigator......Page 514 Using the To-Do Bar......Page 516 Setting the Number of Days Displayed......Page 517 Working with One-Time Appointments......Page 518 Setting a Reminder......Page 520 Classifying an Appointment......Page 521 Adding a Note......Page 522 Categorizing an Appointment......Page 523 Saving an Appointment......Page 525 Working with One-Time Events......Page 527 Using the Event Form......Page 528 Creating a Recurring Appointment or Event......Page 529 Using Categories and Colors......Page 531 Assigning Color Categories to an Appointment Manually......Page 532 Assigning Color to an Appointment Automatically......Page 533 Customizing the Current Calendar View......Page 534 Redefining Fields......Page 535 Filtering Calendar Items......Page 536 Controlling Fonts and Other View Settings......Page 537 Creating a Custom View......Page 538 Creating a New View......Page 539 Using Overlay Mode to View Multiple Calendars in One......Page 540 Backing Up Your Schedule......Page 542 Managing Time Zones......Page 544 Changing the Time Zone......Page 545 Using Two Time Zones......Page 546 Managing Your Calendar Effectively......Page 547 Scheduling Meetings and Resources......Page 550 Scheduling a Meeting......Page 551 Scheduling a Meeting from the Contacts Folder......Page 555 Scheduling a Meeting with the Scheduling Assistant......Page 556 Receiving a Request for a Meeting......Page 558 Receiving a Response to Your Request......Page 562 Checking Attendees......Page 564 Setting Up Resources for Scheduling......Page 565 Using the Configured Resources......Page 567 Viewing a Room Calendar......Page 568 Managing Meetings Effectively......Page 569 Use Scheduling Assistant to Help Schedule Meetings......Page 570 Set a Sufficient Reminder to Enable You to Make Meetings on Time......Page 571 Working with Tasks in the Tasks Folder......Page 572 Creating a Task......Page 576 Creating a Recurring Task......Page 580 Setting a Task Estimate......Page 581 Assigning Tasks to Others......Page 582 Making or Accepting an Assignment......Page 583 Reclaiming Ownership of a Declined Task......Page 587 Assigning Tasks to Multiple People......Page 588 Tracking the Progress of a Task......Page 589 Sending a Task Status Report......Page 590 Viewing and Customizing the Tasks Folder......Page 591 Changing Fonts and Table View Settings......Page 592 Using Conditional Formatting......Page 594 Setting General Task Options......Page 596 Working with Tasks in the To-Do Bar......Page 597 Working with Tasks in Outlook Today......Page 598 Using the Daily Task List......Page 599 Managing Tasks Effectively......Page 600 Tracking Documents and Activities with the Journal......Page 602 Understanding the Outlook Journal......Page 603 Using Automatic Journaling......Page 605 Setting Journal Options......Page 607 Turning Off Automatic Journaling......Page 609 Recording Contact Information Automatically......Page 610 Recording Document Activity Automatically......Page 611 Adding Journal Items Manually......Page 612 Recording Work in a File Manually......Page 613 Recording Other Activities Manually......Page 614 Recording Phone Calls Manually......Page 615 Creating and Using Custom Entry Types......Page 616 Moving an Entry on the Timeline......Page 618 Deleting an Entry......Page 619 Connecting Journal Activities to Individual Contacts......Page 620 Viewing the Journal......Page 621 Using Timeline View......Page 622 Using Entry List View......Page 623 Using Phone Calls View......Page 624 Customizing Journal Views......Page 625 Printing Journal Items......Page 627 Sharing Journal Information......Page 629 Use the Journal’s Automatic Recording Features......Page 631 Use the Journal Only for Those Things You Need to Track......Page 632 Time Management Using the Journal......Page 633 Understanding Outlook Notes......Page 636 Configuring Note Options......Page 638 Working with Notes......Page 639 Reading and Editing a Note......Page 640 Forwarding a Note......Page 641 Adding a Note Sent to You......Page 642 Moving and Copying Notes......Page 643 Assigning Color Categories to Notes......Page 645 Printing a Note......Page 646 Viewing Notes......Page 647 Overview of OneNote......Page 648 Copying Items from Outlook to OneNote......Page 651 Customizing Outlook......Page 654 Working with Email Templates......Page 656 Creating an Email Template......Page 657 Using an Email Template......Page 658 Using Other Outlook Template Types......Page 659 Contacts......Page 660 Tasks and Task Requests......Page 661 Editing Templates......Page 662 Using Templates Effectively......Page 663 A Quick Tour of the Navigation Pane......Page 666 Showing and Hiding the Navigation Pane......Page 668 Adding a Shortcut to an Outlook Folder or a Public Folder......Page 669 Adding a File Folder or Document to the Navigation Pane......Page 670 Adding a Web Site to the Navigation Pane......Page 671 Working with Groups in the Navigation Pane......Page 672 Customizing the To-Do Bar......Page 674 Customizing the Ribbon......Page 675 Modifying Existing Items and Tabs......Page 676 Adding New Items......Page 677 Creating Your Own Ribbon Tabs......Page 678 Resetting Customizations......Page 680 Customizing the Quick Access Toolbar......Page 681 Configuring Outlook Today......Page 683 Basing a New View on an Existing View......Page 688 Creating a New View from Scratch......Page 690 Modifying, Renaming, or Deleting a View......Page 693 Customizing a View’s Settings......Page 694 Printing in Outlook......Page 703 Printing from Outlook......Page 704 Creating Custom Print Styles......Page 708 Deleting Print Styles......Page 710 Custom Printing with Scripts and Word......Page 711 Using a Custom Contact Style......Page 712 Using a Custom Message Style......Page 717 Custom Printing with Excel......Page 719 Designing and Using Forms......Page 722 Outlook Forms......Page 723 Outlook Message Classes......Page 725 Creating Custom Forms from Standard Forms......Page 726 Compose vs. Read......Page 727 Outlook Fields......Page 731 Creating Custom Forms from Scratch......Page 732 Creating Multipage Forms......Page 733 Adding and Arranging Controls......Page 734 Properties......Page 735 Standard Controls......Page 740 Adding Graphics to Forms......Page 742 Adding User-Defined Fields......Page 744 Publishing Forms......Page 745 Choosing Forms......Page 746 Using Forms Effectively......Page 747 Understanding Automation Options......Page 750 Using Macros......Page 751 Creating a Macro from Scratch......Page 753 Running a Macro......Page 755 Editing a Macro......Page 756 Stepping Through a Macro......Page 757 Deleting a Macro......Page 758 Sharing Macros with Others......Page 759 Setting Macro Security......Page 760 Specifying Trusted Sources......Page 761 Signing Your Macros to Avoid Security Warnings......Page 762 Managing and Securing Outlook......Page 764 Understanding Outlook Folders......Page 766 Working with the Folder List......Page 767 Using a Folder......Page 769 Creating a Folder......Page 770 Adding a Folder Shortcut to the Navigation Pane......Page 771 Working with Favorite Email Folders......Page 773 Working with Other Folder Groups......Page 774 Renaming a Folder......Page 777 Copying and Moving a Folder......Page 778 Deleting a Folder......Page 779 Setting Folder Properties......Page 780 Why Use Home Pages?......Page 785 Assigning a Web Page to a Folder......Page 787 Using a Folder’s Home Page......Page 788 Using Multiple Personal Folders......Page 789 Adding a Personal Folder......Page 790 Managing Data......Page 791 Copying and Moving Data to Other Folders......Page 792 Storing Items in the Root of Your Mail Store......Page 793 Archiving Your Outlook Data......Page 794 Archiving Your Data Manually......Page 796 Restoring Data After a System Failure or a Reinstallation......Page 798 Run AutoArchive Every n Days......Page 800 Delete Expired Items......Page 801 Specifying How Archived Items Are Handled......Page 802 Setting Retention Policy......Page 803 Backing Up Your Outlook Data......Page 804 Backing Up Your Personal Folders......Page 805 Restoring Your Data......Page 808 Using the Offline Folders Option......Page 809 Exporting Outlook Data to a .pst File......Page 810 Exporting Addresses......Page 813 Exporting Data to a File......Page 814 Importing Data......Page 815 Importing Internet Mail and Addresses......Page 816 Importing an iCalendar or a vCalendar File......Page 817 Importing from Another Program File......Page 818 Using Instant Search......Page 822 Configuring Instant Search......Page 823 Performing a Search......Page 827 Configuring Indexing Options......Page 831 Searching for Contacts......Page 833 The Advanced Find Dialog Box......Page 834 Specifying Advanced Search Criteria......Page 836 Organizing Your Email......Page 838 Organizing Your Outlook Items Effectively......Page 840 Providing Virus Protection......Page 842 Implementing Server-Side Solutions......Page 843 Implementing Client-Side Solutions......Page 844 Protecting Against Viruses in Attachments......Page 845 Level 1 Attachments......Page 846 Configuring Blocked Attachments......Page 850 Configuring Attachments in Exchange Server......Page 852 Using Outlook Security Settings......Page 854 Configuring Security Using Group Policy......Page 857 Configuring Attachment Blocking Directly in Outlook......Page 860 Allowing Level 1 Attachments......Page 861 Protecting Against Office Macro Viruses......Page 862 Configuring Programmatic Access......Page 863 Trusting Applications......Page 865 Tips for Securing Your System......Page 866 Collaboration......Page 868 Delegation Overview......Page 870 Adding and Removing Delegates......Page 871 Opening Folders Delegated to You......Page 874 Sending Email on Behalf of Another Person......Page 876 Configuring Access Permissions......Page 877 Sharing Folders with Invitations......Page 880 Sharing Your Calendar......Page 884 Managing Your Shared Calendar Information......Page 888 Understanding What Status Is Available......Page 889 Publishing Your Schedule......Page 890 Setting the Search Location for Free/Busy Information......Page 895 Sharing Your Calendar via Email......Page 896 Sending a Link to Your Internet Free/Busy Information Through Email......Page 897 Changing the Free/Busy Status of an Item......Page 898 Using the Built-In Calendar Groups......Page 899 Creating a Calendar Group......Page 900 Creating a Group from Existing Calendars......Page 901 Creating Your Own Free/Busy Server......Page 902 Integrating Outlook with Other Office Applications......Page 904 Using Contacts for a Mail Merge in Word......Page 905 Filtering Contacts in or out of the Merge......Page 910 Performing a Mail Merge from Outlook......Page 911 Exporting Contacts to Access......Page 913 Importing Contacts from Access......Page 915 Exporting Contacts to Excel......Page 917 Importing Contacts from Excel......Page 918 Exporting Tasks to Office Applications......Page 919 Using Notes in Other Applications......Page 920 Overview of OCS and Office Communicator......Page 922 Setting Up the Server Connection......Page 923 Configuring Online Presence and Status Behavior......Page 925 Turning on Conversation History......Page 926 Organizing Your Contacts......Page 927 Viewing Availability......Page 928 Sending Email......Page 930 Replying with an IM......Page 932 Making a Call......Page 933 Scheduling a Meeting from Communicator......Page 934 Using Conversation History......Page 935 Working with the Conversation History Folder......Page 936 Overview of SharePoint......Page 940 The Foundations of SharePoint......Page 942 Extending SharePoint with MOSS or SharePoint Server 2010......Page 943 Setting Up Alerts......Page 944 Alerts in WSS 3.0/MOSS......Page 945 Alerts in SharePoint Foundation/SharePoint Server 2010......Page 947 Working with Shared Documents......Page 950 Uploading a Document—WSS 3.0/MOSS......Page 951 Uploading a Document—SharePoint 2010......Page 952 Creating a Document from the Site......Page 953 Working with Existing Documents and Version Control......Page 954 Working with Shared Contacts in Outlook......Page 957 Integrating Outlook and SharePoint Calendars......Page 959 Managing SharePoint List Connections in Outlook......Page 961 Configuring Alerts from Outlook......Page 962 Adding Alerts from Outlook......Page 963 Editing and Deleting Alerts from Outlook......Page 964 Rules Based on Alerts......Page 965 Using Outlook to Work with SharePoint Libraries and Files......Page 966 Connecting a SharePoint Library to Outlook......Page 967 Opening Files from a SharePoint Site in Outlook......Page 969 Editing Files from a SharePoint Site in Outlook......Page 971 Removing SharePoint Files in Outlook......Page 973 Using Email to Add a File to a SharePoint Library......Page 974 Using Outlook with Exchange Server......Page 976 Outlook as an Exchange Server Client......Page 978 Configuring General Properties......Page 982 Configuring Advanced Properties......Page 983 Configuring Security Properties......Page 985 Configuring Connection Properties......Page 986 Verifying Connection Status......Page 988 Testing AutoConfiguration......Page 989 Sending Messages......Page 992 Addressing Messages......Page 993 Controlling When Messages Are Delivered......Page 995 Recalling a Sent Message Before It Is Read......Page 996 Voting in Outlook......Page 997 Sending a Message for a Vote......Page 998 Casting Your Vote......Page 1000 Viewing and Sorting Votes......Page 1001 Setting Options for Voting......Page 1003 Offline vs. Remote......Page 1006 Establishing a Remote LAN Connection......Page 1007 Using HTTP to Connect (Outlook Anywhere)......Page 1008 Configuring Startup Options......Page 1009 Using Offline Folders......Page 1011 Using an Offline Address Book......Page 1014 Mobility......Page 1018 Overview of Outlook Web App......Page 1020 Outlook Web App Features......Page 1021 Authentication Options......Page 1023 Connecting to the Server......Page 1024 Sending and Receiving Messages......Page 1026 Copying and Moving Messages......Page 1029 Working with Calendar, Contacts, and Other Items......Page 1030 Configuring the Out Of Office Assistant in Outlook Web App......Page 1033 Configuring Other Options for Outlook Web App......Page 1034 Why Mobility Is Important......Page 1036 Overview of Mobility Features in Exchange Server......Page 1037 Using Outlook Anywhere for Remote Access to Exchange Server......Page 1039 Adding an Outlook Mobile Service Account......Page 1040 Using the Mobile Address Book......Page 1042 Sending Text Messages to Mobile Users......Page 1043 Setting Up Alerts for Exchange Server Accounts......Page 1045 Setting Up Client-Side Alerts and Forwarding......Page 1048 Using a Mobile Signature......Page 1053 Index to Troubleshooting Topics......Page 1054 Index......Page 1056 Résumé : Customize and configure Outlook 2010 with advanced setup options; organize and share your calendar, tasks, and notes to optimize efficiency; learn expert ways to manage your contacts and other critical data; extend the power of Outlook by using it with Microsoft Word, Access, and Excel; collaborate through Microsoft SharePoint 2010 libraries and files; implement virus protection, encryption, spam filters, and other security features; perform Outlook tasks through a Web browser or with a mobile device; configure Outlook as a Microsoft Exchange Server 2010 client. -- Edited summary from book