Applied Queueing Theory

I would also like to thank my secretary Mme Jeannine Lacelle for her masterly transposition of my unreadable notes, and my wife Barbara for preparing most of the diagrams Front Matter....Pages i-xi Introduction....Pages 1-5 Models of Queueing Processes....Pages 6-21 Models of Single-channel Processes....Pages 22-45 Multiple-channel Queueing Models....Pages 46-58 Models of Serial and Cyclic Processes....Pages 59-68 Simulation Techniques....Pages 69-80 The Nature of Operational Solutions....Pages 81-87 Three Types of Approximation....Pages 88-92 Freight Reservation Process....Pages 93-104 Airline Passenger Check-in Procedures....Pages 105-135 A Coupon Sorting Problem....Pages 136-141 Four Selected Case Histories....Pages 142-151 Passenger Air Terminal Design....Pages 152-170 Queueing Problems in a Control System....Pages 171-179 A Problem of Standards of Service....Pages 180-206 A Summing-up....Pages 207-211 Back Matter....Pages 212-244